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Payments & Payouts

Why isn’t my PayPal connecting or authorizing payouts?

  • App/config: Ensure PAYPAL_CLIENT_ID (and any required PayPal env) is set for your environment. If it’s missing, the app may show “PayPal configuration missing” and the connect button or auth URL may not work.

  • User flow: Use the Connect PayPal (or equivalent) action in Payouts; complete login and consent in the PayPal window. Don’t block pop-ups. If you cancel or close the window, authorization won’t complete.

  • Redirect: The redirect URL must match what’s configured for your app in the PayPal Developer dashboard; otherwise PayPal may not return to the app and connection can fail.

  • After connect: If payouts still fail, check that the connected account has payouts permission and that affiliate PayPal emails are valid and verified. Reconnecting (disconnect then connect again) can fix expired or invalid tokens.